Jilijili's Privacy Policy — Your information is our responsibility

Your trust in jilijili is our greatest asset. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. By using jilijili.ws, you agree to this policy.

Jilijili is an internationally licensed online Sports Betting and casino platform. We believe privacy is a fundamental right. This Privacy Policy applies to the jilijili.ws website, mobile app, and all associated services.

This policy applies whenever you create an account, make a deposit, place a bet, or simply browse jilijili — in every case, this document explains how we handle your data responsibly.

• This policy applies to all Bangladeshi and international members.
• Jilijili complies with international data protection laws and GDPR guidelines.
• Members will be notified by email of any changes to this policy.
• No one under the age of 18 may use jilijili, and we do not collect information from minors.

Jilijili only collects data that is necessary to provide its services, maintain security, and meet legal obligations. A breakdown of the types of data collected is provided below:

Jilijili collects information in several ways. Each method is transparent, and you have every right to know about them.

• Provided Directly: You provide information directly when filling out the registration form, uploading KYC documents, contacting support, or participating in promotions.
• Automatically: When you use the site, certain information is collected automatically through cookies, log files, and similar technologies.
• From Third Parties: Limited information may be obtained from payment providers (Mobile Pay, Nagad), identity verification agencies, or fraud prevention services.
• Public Sources: Where necessary, government databases or public records may be checked to verify information, solely as part of the KYC process.

Jilijili uses your data only for specific, defined purposes. No data is ever used arbitrarily or without reason.

• To create, verify, and manage your account.
• To process deposit, withdrawal, and betting transactions.
• For KYC verification and anti-money laundering compliance (in accordance with AML regulations).
• To detect and prevent fraud and unauthorized access.
• To send communications related to promotions, bonuses, and rewards (with your consent).
• For analytical purposes to improve service quality and develop new features.
• To fulfill legal obligations and respond to requests from regulatory authorities.
• To provide customer support and resolve issues.

Jilijili does not sell your data. However, in certain limited circumstances, information may be shared with specific third parties. In every case, strict confidentiality agreements are in place.

• Payment Providers: To process transactions with Mobile Pay, Nagad, Rocket, or your bank.
• Identity Verification Services: With licensed agencies to complete the KYC process.
• Game Software Providers: Limited data necessary for the operation of casino games.
• Law Enforcement: Upon a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Minimal data shared with industry-standard fraud prevention networks.

Jilijili.ws uses cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience.

You can disable non-essential cookies at any time through your browser settings. However, turning off essential cookies may cause certain site features to not work properly.

Jilijili follows the highest industry standards to protect your data. Our servers are hosted in internationally recognized data centers with 24/7 security monitoring.

• All data is stored with 256-bit AES encryption.
• TLS 1.3 protocol used for all data transmission.
• Regular backups and disaster recovery plans are in place.
• Only authorized personnel may access data, and only on a need-to-know basis.
• All staff receive regular training on data protection.
• Even after account closure, data may be retained for up to 5 years to meet legal obligations.

As a jilijili member, you have clear rights over your personal data. These rights are easy to exercise, and jilijili will always cooperate.

• Access: You may request access to the data we hold about you. We will respond within 30 days.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: Under certain circumstances, you may request that your data be deleted ("Right to be Forgotten").
• Restriction of Processing: In certain cases, you can request that we restrict the processing of your data.
• Portability: You may request an export of your data in a machine-readable format.
• Objection: You may object to the use of your data for marketing or profiling purposes.
• Withdrawal of Consent: You may withdraw any previously given consent at any time.

Jilijili is strictly prohibited for anyone under the age of 18. We do not knowingly collect, store, or process personal data of minors.

• Age is verified at registration and confirmed again during the KYC process.
• If it is found that a minor has created an account, that account will be closed immediately.
• All associated data will be permanently deleted.
• If a parent or guardian suspects their child is using jilijili, please contact us immediately.

Jilijili.ws may occasionally reference third-party services, such as payment gateways or game provider portals. These external platforms are not covered by jilijili's Privacy Policy.

• Each third party has its own privacy policy, available on their respective website.
• Jilijili is not responsible for the data collection or use practices of any third parties.
• We recommend reading the privacy policy of any third-party site before visiting it.

Jilijili may update this Privacy Policy from time to time. We will notify you in different ways depending on the nature and significance of the changes.

• For minor changes, only the "Last Updated" date at the top of this page will be revised.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the site after the updated policy takes effect will be considered your acceptance of the new terms.
• If you do not agree to the updated policy, you will have the opportunity to withdraw your balance before your account is closed.

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please reach out to jilijili's dedicated team. Our support team is available 24/7, 7 days a week.

• Email: support@jilijili.ws
• Subject: Email us with the subject line "Privacy Request" for a faster response.
• Response time: Typically within 24–48 hours; up to 30 days for complex cases.
• Live Chat: Click the chat button on the site for instant support.